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FAQ1:Can I get a sample ?
A: We are please to offer sample . Please contact us for further information.

FAQ2:How do I get the warranty service ?

A: Windyfire provide the warranty ;If your products have any question, please contact us and we provide with you 100% satisfaction service.

FAQ3:How to maintainante the flashlight in daily?

A: Avoid touching the bulb and reflector as this will degrade the performance of your flashlights. When the reflector gets dirty, clean it slightly with wet cotton. The O-ring in the front of the body has been processed with oil, a little more lubricating oil can be added when necessary.

FAQ4: How to maintainante the Battery in daily?

A: Don't leave the battery in a car ,sunlight or similar place where temperature may be over 60℃.Don't store the battery in pocket together with metallic such as keys, necklaces.Don't use when the battery wrapper is Damaged,please rewrapped.

FAQ5:I want to cancell an order placed wrongly before payment?

If you have not paid for your order, there is no need to contact us to cancel it.We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order;

FAQ6:I want to cancell an order placed wrongly after payment?

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.If the goods have already been delivered we cannot cancel or change the order.If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.